In the event a patient no-show’s on their appointment, we have implemented the following policy to protect our practioners’ time and remain courteous to all of our guests.
- All patients are notified of the no-show policy and receive a copy of the policy upon their first clinical visit, which they must sign to indicate their agreement to follow.
- Each no-show instance is recorded in the patient’s chart and will receive a follow-up notice from the Clinical Team.
- Following a no-show, the patient can expect to be charged a fee for the inconvenience to the Clinic.
- Following more than three no-show instances, patients are noted to be chronic no-shows and will be faced with dismissal from the Clinic as determined by their provider.
Thank you for being considerate to our practitioners and to your fellow guests.