We're Preparing, Not Panicking

Cogdell remains steadfast in our commitment to serve the healthcare needs of our patients and this community.  Your health and safety is our top priority.

While COVID 19 is a new virus, preparing for responses to disasters is not new to hospitals. Emergency preparedness training is a year-round activity that is done within each facility, system and region.

Our team is working closely with leaders from the CDC, the Texas Department of Health, and local health officials to monitor and respond to this evolving situation. We are following CDC guidelines and best practice recommendations to slow the rate of spread of COVID-19 and conserve resources which will in order to protect our patients, community and healthcare team and preserve our ability to delivery safe and effective care.

SYMPTOMS OF COVID-19

People with COVID-19 have had a wide range of symptoms reported such as fever or chills, shortness of breath or difficulty breathing, cough, muscle pain or body aches, headache, sore throat, congestion, runny nose, new loss of taste or smell, diarrhea, nausea or vomiting. Symptoms may appear 2-14 days after exposure to the virus.  Importantly, most patients with COVID-19 have only mild, flu-like and respiratory symptoms and do not require hospitalization.

OTHER WAYS TO PREVENT COVID-19

  • Frequently washing hands (Use soap and water or use an alcohol-based hand gel for at least 20 seconds. If using hand sanitizer, allow it to dry. Do not wipe excess off.) ;
  • Cover your mouth and nose with a cloth face cover when around others.
  • Using your elbow or a tissue to cover your mouth and nose when coughing or sneezing;
  • Avoiding touching eyes, nose or mouth with unwashed hands;
  • Cleaning high-touch surfaces and personal items such as cell phones, purses and backpacks frequently; and
  • Washing clothes, including outerwear, frequently.
  • Monitor your health daily by taking your temperature and be alert for symptoms.

Emergency Symptoms with COVID-19

Emergency warning signs may include*:

  • Trouble breathing     
  • Bluish lips or face     
  • Persistent pain or pressure in the chest                   
  • New confusion                      
  • Inability to arouse   

*This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning

  • Before seeking care, call your healthcare provider.
  • If you have a medical emergency and need to call 911, notify the dispatch personnel if you fear you may have COVID-19. When possible, put on a facemask before emergency medical services arrive.

Cogdell has test kits for COVID-19. Your health care provider will follow federal, state and local health authority criteria to determine whether testing is appropriate for you based on your symptoms and exposure history.

What is the Visitation Policy?

  • Visiting hours are restricted from 9:00a.m. through 9:00p.m, essential visitors staying overnight with patients should plan to arrive before 9:00p.m.
  • No minor family members or visitors, ages 17 and under, will be allowed. Patients 17 and under may be accompanied by one adult visitor.
  • Only 1 essential visitor¹ per adult patient in hospitals and clinics will be permitted for ER, OB and Surgical.²
  • Lab, Radiology, and Respiratory patients will not be allowed visitors.
  • Health screening procedures are required for all visitors, even in circumstances where a visitor is allowed by exception.

¹Essential visitors include government personnel; one designated caregiver acting on the patient’s behalf, such as a parent of a minor or a legally authorized representative; patient family members no more than one at a time; clergy members authorized by the hospital.

²Case specific exceptions may be made for additional family members of patients at the end of life or presenting at the emergency department, subject to hospital policy.

We know these restrictions may be difficult for our patients and their loved ones, and we appreciate your support as we take these necessary steps to protect our patients.

Information for Patients & Visitors

To protect the health of our patients and staff during the COVID-19 outbreak, all patients and visitors are required to access Cogdell services through the main entrance, complete screening and put on a mask before proceeding further into the facility. All visitors must wear a mask at all times while in the building.

 

Please plan to arrive to your appointment 15 minutes earlier than usual to be able to allow time for screening prior to entering the building.

A Cogdell representative at the main entrance will ask a few questions related to symptoms, contact with someone who has had a suspected case or confirmed case of COVID-19 or recent travel to a high-risk area.

This preliminary screening will help us respond to anyone with potential for COVID-19 infection and restrict access to those who may be symptomatic.

    • Patients and visitors will receive further directions based on screening results.
    • Visitors who have symptoms, have traveled to a high-risk area recently or have been in contact with someone who has a suspected or confirmed case of COVID-19, will be asked to leave.
    • If entrance is granted, a badge indicating the authorized access area(s) is given to the patient and/or visitor.
    • Visitors must return the badge when exiting the building before another outpatient or essential visitor may be permitted access.

ER Visits & Clinic Appointments

The following Cogdell services will remain open in order to care for patients who require in-person visits and time sensitive care: Hospital (emergency room, inpatient units, outpatient testing and ambulatory services); Family Clinic (including Walk-In services); Orthopedic Clinic; Rehab; Home Health and Hospice.

Patient appointments will be scheduled in a manner designed to minimize potential exposure for our patients based on risk category.

Changes to Services Offered

The following Cogdell services will be suspended or substantially restricted until further notice:

  • Administration
    • Closed to in-person access. Services are available only via phone, fax or e-mail.
  • Business Office
    • Closed to in-person access. Services are available only via phone, fax or e-mail.
  • Cafeteria
    • The cafeteria and snack bar at Cogdell will be closed to the community until further notice.
    • Cafeteria seating areas are closed to comply with CDC guidelines encouraging people to stay 3-6 feet away from others.
    • Room service will be available for patients and authorized visitors on inpatient units.
  • Community Relations
    • We are canceling most in-person classes and support groups as well as participation at educational events, health fairs, etc. until further notice.
  • Gift Shop
    • Closed until further notice.
  • Human Resources
    • Closed to in-person access. Applications may be sent electronically or via mail.  Services are available only via phone, fax or e-mail.
  • Patient Matters / M.A.S.H. Program / Financial Assistance
    • Closed to in-person access. Applications may be sent electronically or via mail.  Services are available only via phone, fax or e-mail.
  • Medical Records
    • Closed to in-person access. Requests for records may be sent electronically or via mail.  Services are available only via phone, fax or e-mail medicalrecords@cogdellhospital.com.
  • Specialty Clinic
    • Reopened with limited capacity on May 7, 2020.
  • Volunteer Services
    • Volunteers are an important part of the Cogdell community; however, for the safety of our volunteers we must cancel all volunteer services and shifts until further notice.
  • Wellness Gym
    • The Wellness Gym will be closed to the community. Water aerobics classes are cancelled until further notice.

Where can I get more information?

For up to date news from Cogdell visit our News page.

For information from Scurry County visit their website here.

Learn more about Coronavirus from the CDC.

What Can I do to Protect Myself?

With the number of COVID-19 cases rising rapidly in the surrounding area, we must take every step now to slow the spread of the virus – to preserve the precious healthcare resources to care for those who will soon need them.

Stay Home – Stay Safe orders will save lives.  By following the order, we can reduce the number of people who need hospitalization all at once, enabling us to manage the coming COVID-19 patients while also serving people with many other conditions who will continue to need us.

Cogdell supports Scurry County’s Stay Home – Stay Safe Order directing the residents of Scurry County to stay home and limit movement outside their homes beyond what is absolutely necessary in order to reduce the risk of COVID-19 for themselves and this community.

STAY HOME WHENEVER POSSIBLE

We cannot emphasize enough how important it is to avoid any unnecessary social contact.

Revised Visitation Policy – June 11, 2020

Visitor Restriction are in place for your safety and the safety of others. One healthy adult visitor is now allowed for hospitalized and clinic patients, excluding the COVID-19 unit. All visitors must pass screening and wear a mask at all times while in the building.

Revised Visitation Policy – May 7, 2020

Additionally, to help keep our patients safe and lower the risk of COVID-19, the following Texas Health and Human Services directives to visitor restrictions have been implemented:

  • Visiting hours are restricted from 9:00a.m. through 9:00p.m, essential visitors staying overnight with patients should plan to arrive before 9:00p.m.
  • No minor family members or visitors, ages 17 and under, will be allowed. Patients 17 and under may be accompanied by one adult visitor.
  • Only 1 essential visitor¹ per adult patient in hospitals and clinics will be permitted for ER, OB and Surgical.²
  • Lab, Radiology, and Respiratory patients will not be allowed visitors.
  • Health screening procedures are required for all visitors, even in circumstances where a visitor is allowed by exception.

¹Essential visitors include government personnel; one designated caregiver acting on the patient’s behalf, such as a parent of a minor or a legally authorized representative; patient family members no more than one at a time; clergy members authorized by the hospital.

 

²Case specific exceptions may be made for additional family members of patients at the end of life or presenting at the emergency department, subject to hospital policy.

We know these restrictions may be difficult for our patients and their loved ones, and we appreciate your support as we take these necessary steps to protect our patients.

Priority Scheduling of Medically-Necessary Appointments and Procedures – Effective March 19, 2020

The following Cogdell services will remain open in order to care for patients who require in-person visits and time sensitive care: Hospital (emergency room, inpatient units, outpatient testing and ambulatory services); Family Clinic (including Walk-In services); Orthopedic Clinic; Rehab; Home Health and Hospice.

Patient appointments will be scheduled in a manner designed to minimize potential exposure for our patients based on risk category.

However, will be rescheduling some patient appointments and elective procedures over the next two weeks in an effort to protect our patients and staff; conserve precious resources such as blood, ventilators and protective equipment for providers; and to prioritize the needs of those who may require immediate care. We are also exploring alternative methods of delivering care and will be working to move some patients to virtual visits and home care, as appropriate.  We will contact you directly if your care will be offered in a different way or your outpatient visit, procedure, or surgery is postponed until a later date.

Changes to Services Offered – Revised May 7, 2020

The following Cogdell services will be suspended or substantially restricted until further notice:

  • Administration
    • Closed to in-person access. Services are available only via phone, fax or e-mail.
  • Business Office
    • Closed to in-person access. Services are available only via phone, fax or e-mail.
  • Cafeteria
    • The cafeteria and snack bar at Cogdell will be closed to the community until further notice.
    • Cafeteria seating areas are closed to comply with CDC guidelines encouraging people to stay 3-6 feet away from others.
    • Room service will be available for patients and authorized visitors on inpatient units.
  • Community Relations
    • We are canceling most in-person classes and support groups as well as participation at educational events, health fairs, etc. until further notice.
  • Gift Shop
    • Closed until further notice.
  • Human Resources
    • Closed to in-person access. Applications may be sent electronically or via mail.  Services are available only via phone, fax or e-mail.
  • Patient Matters / M.A.S.H. Program / Financial Assistance
    • Closed to in-person access. Applications may be sent electronically or via mail.  Services are available only via phone, fax or e-mail.
  • Medical Records
    • Closed to in-person access. Requests for records may be sent electronically or via mail.  Services are available only via phone, fax or e-mail medicalrecords@cogdellhospital.com.
  • Specialty Clinic
    • Reopened with limited capacity on May 7, 2020.
  • Volunteer Services
    • Volunteers are an important part of the Cogdell community; however, for the safety of our volunteers we must cancel all volunteer services and shifts until further notice.
  • Wellness Gym
    • The Wellness Gym will be closed to the community. Water aerobics classes are cancelled until further notice.